

The winning formula:
Design around the value chain.
Standardise project structure and workflows.
Deliver modular capabilities in phases.
Build a central data hub from day one.
Integrate with incumbents, don't over-customise ERP.
Add automation + GenAI once operational data is reliable.This approach creates a scalable platform that drives long-term competitive advantage.

Final Word:Manufacturers are sitting on years of untapped operational intelligence. Dark data is not a liability—it is latent value. By systematically connecting, contextualizing, and activating this data, manufacturers can move from reactive firefighting to proactive control, turn experience into institutional knowledge, and lay the foundation for automation and GenAI. It's about making operations visible, explainable, and ultimately optimizable.

Final Thought:AI Assistants for Field Operations are not about replacing workers—they are about reducing friction, improving clarity, and supporting better decisions where work actually happens. When grounded in trusted data, designed for mobile use, and rolled out in phases, GenAI becomes a safety partner, a reporting assistant, a knowledge companion, and a force multiplier for field teams. The organizations that succeed will be those that deploy AI quietly, practically, and purposefully—making field work easier, safer, and more consistent every day.